Fall River-Based Amazon Fulfillment Center Expands Tours to Saturdays

Tours are free and offered twice a day, six days a week.

Photo by Lauren Poirier.

The 0.4 mile long Amazon Fulfillment Center in Fall River, Massachusetts, opened on September 21, 2016, and occupies roughly 1.7 million square feet off of Innovation Way. Better known to Amazon’s associates as BOS 7 (the abbreviation derives from that of the closest international airport), the facility employs about 1,200 people, and as Amazon adjusts from two-day Prime shipping to one-day Prime shipping, that number continues to grow.

Previously, tours were offered Monday through Friday, but Amazon has expanded their tour program to Saturdays in order to accommodate those who are busy during the week. Tours are free and offered twice a day, six days a week, and are an educational and exciting experience for students studying in the STEM field, local residents or even a prospective Amazon employee.

Along one side of the facility is where goods are received and shipped out (the length of the building is divided roughly in half with one side dedicated to receiving and one side to shipping). Along the other side are aisles upon aisles of shelving. The enormous shelving units are where the majority of goods are stored once received by the facility.

Photo by Lauren Poirier.

As an associate of BOS 7, you can be a receiver, stower, picker, packer or a ship dock worker. Receivers intake goods from manufacturers and enter the orders into the system. Stowers pick up the goods with forklifts and stow them in an empty unit of shelving randomly determined by the computer. When a customer places an order, a picker is notified and they are given the location of that product. They find it and stash it in their baskets. Then, they drop their goods off to the packer who boxes each good. After being packaged, the boxes, which are taped shut by robots, are transported via conveyor belt to the ship dock where workers ensure the right packages are loaded into the correct trucks.

There are twenty-three Amazon sites in the country that allow tours, but our own BOS 7 is the only one that is considered to be a non-sortable fulfillment center. Non-sortable goods are products that are longer than sixteen inches. They are harder to store and sometimes require special attention to box and ship. For example, BOS 7 sells a wide assortment of rugs, curtain rods and fishing poles. These items are stored in the mezzanine of the facility and must be shipped using a box-making machine.

Photo by Lauren Poirier.

About 30,000 packages are shipped  from the Fall River fulfillment center every day. Because of this high volume, local vendors that do business with the facility have greatly profited from the partnership. Amazon also donates their goods that have been damaged but are still usable or other items such as pet food that needs to be consumed before it reaches its expiration date. They support the Fall River school system, local animal shelters, the Boys and Girls Club and Crystal Springs, a special education school in Freetown, too.

To schedule a tour at the Fall River Amazon Fulfillment Center, click here.



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